Emberwest provided great advice, fantastic installation and very competitive pricing. We had three fireplaces that was getting no use (once every 5 years) and looked terrible. I visited 4 stores in total and Aaron at Emberwest provided the best insight and very competitive costs. What I appreciated about Aaron was that he took into account our usage pattern and recommended a log set instead of pushing to install another insert. The installation of an insert, prefabricated fireplace and logset by

Very bright and cheerful. Super informative and very easy-going. No pressure. They just let you know their options. The rest is up to you. Definitely a place I’ll go back to you.

Outstanding customer service from start to finish. After our insurance rebuild project, the team went above and beyond to assist the client with setting up the fireplace and making sure everything was working properly. Special thanks to Aaron, who assisted our tile maker and made sure the tile was properly installed so the fireplace insert seated perfectly. The team was patient, responsive, and truly cared about the final details, not just the construction work. That level of attention made a st