Very fustrating experience with this company. They make promises they don't keep -then they ghost you! After 3 months of empty promises, no phone calls returned, and emails unreplied - we had to challenge the credit card company for our deposit back beacuse "our refund check was in the mail"- I would HIGHLY advise NOT to ever use this company or trust anything they say. A friend of ours is also going through the same process with this company and has very similar complaints.

Beware of this company!! Back in September, my husband and I purchased a gas fireplace/install in which Marta told us it takes 4-6 weeks for the fireplace to come in. We put a $4,300 deposit down on our CC. After 5-6 weeks, we were wondering the status of our fireplace and after calling, Marta stated that the fireplace was in. We wondered why she didn’t call us to inform us? She gave us an install date of 11/18. When they didn’t call the day before to confirm, we called them and they said they t