Elevation Solar - Solar Energy Contractor in Bouse, AZ
Solar Energy Contractor
4.5
2226 Reviews
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Customer Reviews
It is unfortunate that Google doesnt allow you to leave ZERO stars. Extremely Poor Customer Service and Complete Lack of Communication
Our experience with Elevation Solar has been incredibly frustrating. For several months, we have been attempting to contact the company regarding a service issue and have received virtually no response.
We have left numerous voicemail messages, submitted multiple requests through the website's contact form, and replied to the automated text messages sent after
Overpriced and underdelivered! The system inverter was installed incorrectly, but wasn't noticed until it stopped working. Went a year without solar due to no monitoring. Their Curb monitoring never functioned correctly. They are willing to please until they get paid, then you're second class, while they rush onto the next victim. Four years later, and the monitoring system is STILL NOT working!
Tesla sent them my new powerwall under warranty because Elevation Solar was going to replace my old powerwall that had gone bad. Then, they decided they weren't going to do warranty replacements anymore but kept my powerwall.
Now they won't get back to me and Tesla says there's nothing they can do. They stole my powerwall while I have a massive non-functional battery sitting in my garage. I have gone round and round with their support and now they simply ignore me.
UPDATE: After posting this r