Edwards Plumbing LLC - Water Heater Service in Holbrook, AZ
Water Heater Service
4.7
305 Reviews
5 ★
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Customer Reviews
Very disappointed in the lack of communication and professionalism.
Robert is very nice, great customer service. Always eager to help in a timely manner. Unfortunately, due to shipping issues, that's not always the case.
They did a professional job installing a new shower cartridge. I learned a couple of things that will help me on future jobs of my own.
Robert was friendly and completely the kitchen faucet installation timely.
Edwards Plumbing has cost us hundreds in damages — twice — and refused to take responsibility.
We hired Robert to install a standalone bathtub, and it’s been a disaster. The drain was installed wrong twice, causing hundreds of dollars in water damage and mold throughout the drywall in our home.
Water started coming through the ceiling from under the tub and Robert blamed the gasket in the tub. He replaced it, acting like he was doing us a huge favor because he said it was a manufacturer defec
Consumer Beware! Recently ended a 6 week NIGHTMARE dealing with Robert Edwards. I found him to be unethical, deceptive, greedy & mean-spirited. He installed a new water softener. A few days later, it leaked & Robert actually blamed me for intentionally loosening something to cause the leak. I told him to take the softener out but he refused. I actually had to stop payment on my check due to his charging almost twice as much as Spencer’s Appliances. When I told him that, he said too bad.
Robert was prompt and friendly during the work he performed.
Pricing was as expected for a few hours notice request. Will have Edwards Plumbing on my list of service providers.