The guys were super helpful when looking for parts for my fireplace.

I had such a great experience with East Bay Fireplace! Heather was incredibly patient and took the time to walk me through an issue I was having with our remote controller. She explained everything clearly and made sure I understood the steps before moving forward — such great customer service! When it came time for a maintenance visit, Kaelan came out and provided excellent service. He was professional, efficient, and made sure our fireplace was working perfectly before he left. It’s clear tha

The East Bay Fireplace team is very helpful and knowledgable on proper products that will work best for your space. BJ and his team are great to work with and will help you find exactly what you need!