Horrible. I used this Co. for 2 new windows/screens. A screen deteriorated from the frame and is under warranty. I called November 5th to get replaced n was told 2 to 4 wks. They don't answer calls or return texts. Brad Moore finally called me back w a runaround Dec 22nd quoting it will be sent after the holidays. Still nothing n no follow-up since; It's April 28th! What a joke, over 5 months! Their BBB grade is a C and they are not accredited.

Added 3/26/26: It is now been one year since contracting with them to replace our front entryway. We have only heard from them twice in one year with no specific updates or timeframe to complete the work. I am about ready to cancel the contract and request my money back. Their work is incredibly good. However, communication is terrible. We signed a contract and gave them a down payment for installation back in March 2025. We have had only one contact from them in 7 months. Multiple emails,

Took my deposit money in June. Still no windows installed as of 12/28/25. Have not returned repeated calls for over 60 days. Mr. Moore did contact as indicated about possible Nov 10th delivery. However, he misstates as to further contacts and his lack of response. Indicated to himn around Dec 1st that wife's health would allow delivery and installation. He did not respond then and had not returned any calls or texts As Sept 10th was once a firm delivery date provided by him, I have no con