Do not recommend! Does not honor his own words/warranty. We paid $300 service call in mid-December and asked to have the thermocouple replaced. That was not done. Service person dismantled and moved things around which allowed fireplace to start. Since then it works intermittently. I have made several calls and was told they would work us in within the next day or so. That was over a week ago with no calls no visits; NOTHING. "Reliable Repairs Fix issues quickly and effectively with trusted exp

⭐⭐⭐⭐⭐ Outstanding Product & Service – Highly Recommend The Gas Log Guys! We recently purchased two sets of the Rasmussen 20-Inch Evening CrossFire Gas Log Sets with Vented Natural Gas Custom Pan Burner and Variable Flame Remote (Rasmussen ID# 2951247, Model EXF20 + CS21-B-RMC1E-N) from The Gas Log Guys, and we absolutely love them! The flames look incredibly realistic, the CrossFire burner creates a beautiful, full presentation, and the variable flame remote makes it so easy to adjust the ambi

Doug and his team was GREAT! He was able to come to my home quickly and his team figured out the program immediately and cleaned the carbon build-up that was keeping my fireplace from staying lit or even lighting in the first place. Have recommended Doug in my neighborhood's facebook page, too!