I contacted Niles at Discount Water Softener in Austin for an estimate for a water softener, catalytic carbon filtration and RO system. Niles is simply the best of everyone I talked to. He provided all the information needed, accurately and quickly - fair honest pricing, responsive and without trying to upsell me on things I didn't need. Niles understood and respected my medical needs and helped make sure that the system designed was tailored to my needs - not just what they had in stock like

Super responsive and flexible.

We recently had Water Softener, Whole House Filter and Drinking Water RO Filter installed by Discount Water Softener Company. The systems show appreciable improvements in the water quality. The company excelled in overall experience with an optimum cost-effective solution without any upselling. Niles Abbott was very professional, friendly and diligent with attention to the details. Niles, thank you for the exemplary service and professionalism with ethics and integrity. Highly recommend Discou