Desert Plumbing and Drains LLC - Plumber in Vail, AZ
Plumber
5
42 Reviews
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Customer Reviews
Excellent Overall Experience
I had three local plumbers quote a job for me. I ended up hiring Richard at Desert Plumbing and Drains. He had the best price and completed all work quickly and with excellent workmanship. He responded right away to phone calls and text messages (very important to me). I had the following work done:
- Installed a replacement water heater.
- Installed a replacement water softener which required modification of existing copper connections and adding flexible water li
Richard is absolutely the best! I sent him a message on his website when our water heater went out on a Saturday evening. He responded that night, came by Sunday morning to assess the situation, and had it replaced Monday morning. Friendly, knowledgeable, and responsive!
My water heater decided to start leaking on a Saturday night. I contacted Richard at Desert Plumbing and he came out first thing Sunday morning to look at it. We decided to replace the tank. He was fast, friendly and very professional. His work was meticulous and his prices were great. I will refer everyone to him. Thank you!
I highly recommend Desert Plumbing & Drains. Richard (Owner/Operator) went above and beyond to help us when water heater would not stay on. He immediately dispatched, diagnosed problem and used his own parts to help us get through a couple of days before replacing. During replacement he was extremely efficient with high quality work replacing unit in under 2 hours. He was extremely professional and honest, providing a military discount. Well Done and Thank you!
Absolutely outstanding service! Richard was professional, kind, and incredibly thorough while replacing our hot water heater. He showed up on time, explained everything clearly, and left the space spotless. It’s rare to find someone who takes such pride in their work. Highly, highly recommend!
Called Richard with Desert Plumbing and Drains, around 9 am on a Tuesday morning. Told him my whole shower ordeal. He stated he would call me when he was on his way and be around my place around 1pm. As he stated he called and showed up around 1pm. He was able to help trouble shoot my shower head dilemma. Not only was Richard super knowledgeable, he was attentive, courteous, respectful and just darn right nice. Being nice truly goes a long way, and he did this and more. If you ever have a
Richard was excellent to work with. He was very responsive and came over to our house the same day. 2 other companies gave us outrageous quotes to try to fix our low water pressure. His honesty and transparency ended up saving us hundreds of dollars on unnecessary repairs and he was able to diagnose the root cause immediately. I would 100% use him in the future. Thanks again Richard!