Define Audio Video - Home Theater Installation in The Woodlands, TX
Home Theater Installation
4.6
109 Reviews
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Customer Reviews
Worst company ever. They take your money and will ran away. Never answer calls and say excuses to deliver the item. This is not just happened for me. Same happened for someone else in my neighborhood. We are going to sue them for this dirty behavior.
I recently purchased a 98‑inch TCL X11L from this local retailer and was impressed by the entire experience. They are the only shop in the area that can source this model through their established partnerships. Unfortunately, the first unit arrived with a manufacturing defect. Justin and his team responded immediately, replacing the entire unit with a brand‑new one.
Because of scheduling conflicts at the warehouse, I was originally going to receive the replacement the following week. Justin wen
They are not professional at all, they do not perform the work they said they will do. They string you along for weeks and then they ghost you and don't even return your calls or emails. Avoid them and save your time and money.