UPDATE: Mr. Mack,, the business owner and man whose work was so sadly lacking, replied to my post by saying he was sorry this debacle didn't end in a way that "felt positive for me." Wow. No, Mr. Mack your shoddy work did not, in fact, inspire a positive "feeling". An apology without accountability isn't an apology at all. You made NO EFFORT to finish the job correctly. No worries - I hired a competent contractor to fix your work and will continue to tell builders, contractors, homeowners, pas