Culligan of Wheeling has poor communication, overpriced products, and does not follow through on promises. Be prepared that replacement filters cost hundreds of dollars plus a $100 service call. You can buy entire new filtration systems for the price of the filters alone. Also, Culligan promised that they would remove my old Culligan house filter tank from the basement when installing the new one. Granted, the old one was heavy and cumbersome. But they told me they would come back with different

We’re new to osmosis filtered water & Culligan services, but let me tell you, we are exceptionally happy with the whole process. From the start, Mike was very accommodating with our schedule and was so patient with all our questions & explained everything throughly. We never felt rushed once during our appointment. Adam then came in for our installation. He was very polite & extremely helpful too. Really appreciate you, Adam! For newbs in this realm, we’re very grateful to the Culligan team f

Stay away from Culligan at all cost!! I purchased their top-of-the-line premium model $3000 RO drinking water system, and in less than a year, a black thread-like material started coming out of the Culligan faucet. I reported this to the Wheeling office manager Leslie right away. She said this is not normal and that she has never had any customer complain about this. Since it was less than a year and under warranty, she sent a technician to replace the faucet in October 2025. The technician said