GREAT work and amazing people!!

Took out money and ran. They have had their License REVOKED by the Register of Contractors.

DO NOT HIRE THIS COMPANY. Crossroads Home Improvements LLC took our money, still owes us $7,000, and then completely disappeared. We filed a complaint with the Arizona Registrar of Contractors — and they never even responded. Result? 👉 Their contractor license was REVOKED by the State of Arizona on January 28, 2026. This isn’t opinion. This is an official Final Administrative Order. If a company won’t answer the state, imagine how they’ll treat you. Save your money. Save your sanity. Run.

They don't even answer their phone!?! The number they have listed goes straight to a voicemail and the voicemail doesn't even say anything about who you are calling, hours of service, nothing! Answer your phone!

Do not...I repeat do not do business with them. Our project was an absolute disaster and they walked off with $18k of our money. They get in way over their head and their workers are hit and miss if they are skilled enough to do any job. Looks like they have have been suspended through AROC....again. They have abandoned their phones. It was an absolute nightmare dealing with them.

Pretty sure this company is out of business. I placed an order in August for some landscaping work. They came and did some measurements, but I was never contacted to work out the materials or anything else after that. I received an email a few weeks ago stating they had been nearly ruined by a disgruntled employee(s), and are trying to make right. I let it slide for a week thinking if the email was serious, they would contact me. Nope. I called them. Nothing. The phone rings once before going to

This company has been a nightmare to deal with from the beginning. I signed a contract in July to have a small concrete slab poured in my backyard and a new main entryway installed. I paid $3200 up front to cover the concrete and the cost of the new door. Two months went by with no contact from Crossroads. When I called for an update, they suddenly were able to get me on the schedule the next day and install forms for the concrete. The following morning, they sent their crew to the wrong house,

Customer beware!!!! Recently we paid $7830 down payment on roof replacement after signing a contract at the initial consultation and then right after that there was zero communication / zero follow-up. We tried multiple times to follow-up with Crossroads by calling and leaving messages and even went by their office and left a note on their locked door. We still have yet to hear back from them. Both BBB and ROC attempted to contact Crossroads as well about the problem and they received no respon