Why wife went up to buy 2 bags of sand to weigh down the ladder. I didn’t look at the receipts and just grabbed the bags out of the car and put them in the pool. Today the ladder is floating because the parts dept sold her salt. She told them she was using it to weigh the ladder so even if she mis spoke and said salt a pool company, seller, installer, manufacturer would know you don’t use salt to weigh a ladder in a above ground pool. I sent her back and they didn’t own up to their mistake and h

Youssef was extremely helpful in getting my pool pump replaced. Everyone was nice, friendly, and didn't just replace the broken parts, but also shared tips on how to maintain everything.

I completely understand why this place insists on being paid in full before any delivery or any work gets done! I paid in full for my pool and accessories the same day we picked it out ! Told the salesman exactly what we wanted at least 5 times! He wrote it all up and told me a grand total! I paid him 100 percent in full! Then all of the sudden their customer service took a drastic nose dive! Got pool up and going finally! Then crew was supposed to come install lights and fountains! Came all the