I recently bought a used car that came with only one key—and it was worn out, the shell was broken and duct taped back together. It barely worked because it was so worn. I called the local Lincoln dealer to order a key replacement, and instead they highly recommended Cool Springs Lock & Key. Honestly, my first thought was, “Oh great… this is going to be expensive and a pain in the butt.” However, my experience was the polar opposite. From the moment I contacted them, my experience was great.

Kevin is a rare jewel in g this area. Most people in business don’t care if get help and promises to help are empty. Kevin under promises but over delivers. He communicates and is on time as promised. Everything here is overpriced but Kevin is fair. I got my keys fixed and made a friend.

Kevin was extremely efficient, on-time and more than competitively priced. The Toyota dealership required us to tow our ‘06 Tacoma to them and the charge for a key fab was around $575. Kevin came out to us and was about 1/5 the price. Would recommend to anyone.