On Friday May 1 2026 I had a move scheduled for a 3 level 3 bdrm townhouse that's 2400 sq ft and movers were supposed to arrive between 8-9. The movers arrived at 12pm with a small u-haul truck and mentioned they could only stay for 2 hrs. I immediately told them that truck is too small. The driver stated their trucks were all broke down so they had to get one from u-haul. He then stated he could only do ONE trip! INSANE! The driver called the franchise mgr (TY) for the Rockville MD location who

Will and Maxwell were very helpful!!!

Olivia Babine, Thank you for sharing your feedback, it helps us better operate as our goal is to always provide our customers with a 5-star experience. We hope to be able to provide that for you in the future. Please call +1 202-499-6300 to speak with management.