Jacob missed two appointments the one today was made a week ago by email invitation that I had to respond to. We waited for 45 minutes no response to text or email then when he did answer the phone he had no idea who I was at first then said he was doing a delivery his office person was out on an emergency. I mentioned the appointment was made a week ago and he flipped out. The reason for the one star review was due to the way I was verbally attacked for simply trying to find out what happened