I contacted Classic Pool Service Early in January via email concerned about my failing pool cover that I had done myself in the fall. Someone called me, explained the kind of pool covers. They could replace it with, explained that the next week we would have a few days of 50 and 60° weather, told me they could come to my home either Wednesday or Thursday of that week. They said they would call me back on Monday or Tuesday and let me know which day works better. I never heard back from them, I ca

This company is extremely poor and communication and follow through. Never on time for appointments or communicating delays. Mark the actual service tech is good.

Stay far away from this company. This is the worst contractor I’ve ever worked with. They are very quick to take on new projects but refuse complete work. They promise to fix things but never will. Jackie and Wayne with his “30 years of experience” are very dishonest and should be ashamed of themselves. It took me 30 min to learn more than the pool technicians they send who know the chemistry of the pool without ever testing the water. For example, I have a salt water pool. When they open