Troy was on time and easy to work with. He did a very thorough chimney inspection, clearly explained what he found, and answered all of my questions in simple terms. He also helped us understand our options for a fireplace insert and what the next steps would be. We feel confident moving forward and will be happy to have Troy come back to complete the chimney and insert work.

From the first phone call, I was welcomed by a friendly person who was glad to help with my chimney sweep and fireplace needs. They set up a quote and scheduled the work at a time that worked well for me. When Troy arrived, he was polite, professional, and very knowledgeable about chimney cleaning, fireplace repairs, and gas log options. He clearly explained the repairs my chimney and fireplace needed, walked me through the best gas log choice for my home, and never pushed anything extra just to

The first time i called, Troy answered right away and said he could come out the same day to look at the chimney and give me an estimate. After the inspection, it took a little time to reconnect, but they were clearly very busy. Troy gathered all the parts and chimney materials needed to finish the repair, and he even went to several places when some ordered items had not arrived on time. he showed up when he said he would, explained the fireplace and flue work in simple terms, and made sure eve