Advertising as open only to arrive to a sign saying they're out of the office for the day and to give them a call. I called and their response to drive to a location in a different town was laughable. Don't say you're open if you're not.

I made an appointment with APEX Lock and Key. Not knowing Cary Lock and Key was affiliated, I called them to verify the cost I had been provided was reasonable. Since they were affiliated they knew about my existing appointment and said they were canceling it and would not schedule an appointment with me. I understand their reasoning but it seems to me that they have a way to charge excessive rates and have trying to keep a monopoly on the market.