Came to my house and told my girlfriend they needed to service my water system. I never hired them. I was at work and could not be contacted. After the tech stated he replaced seals. He demanded payment and took $187 charge on her card. Then he realized that he was at the wrong address. Instead of the company refunding the money. The manager stated they would not due to him doing service. Our bank of course refunded the money. Man never identified himself as Carter water until he realized he ha

Our experience was dishonest and terrible with this company. Do not use them.

Be Awair of multi service charges over time to fix to fix plastic parts in equipment that are defective over time! Service charger are a profit generating part of their business. $150.00 a visit!