Carpet Den Interiors - Flooring Contractor in Franklin, TN
Flooring Contractor
4.2
121 Reviews
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Customer Reviews
Amazing experience all around and phenomenal customer service! That’s all you really need to know.
Our experience with Carpet Den Interiors was one of the best customer service experiences we have ever had! Shelby worked with us over and over again to make sure that we were satisfied and excited about our carpet choices. She had great communication, and not once did we feel like we were being pushed into any decisions. Over the time we were working with her, we came to better understand what w
We are so happy with our recent experience with CDI. Our salesperson, Kyrsten, provided excellent communication from the beginning. From the time we stepped in to the store, she listened to what we were looking for and showed us the exact type of products we were interested in. Not only did this make us want to work with Carpet Den Interiors, it also allowed us to make our decision quickly and move forward with our project. We completed our initial project and came back to Kyrsten for help with
Our kitchen flooring installation began on Friday, December 26. However, the shoe‑in portion of the baseboards was left unfinished because it was not in the work order, and both the toilet and sink were detached and left in our garage. We were informed that the installation crew would return on Monday, December 29, but they neither arrived nor contacted me, the contractor, or the Carpet Den representative to reschedule. This lack of communication was my first indication that the project was not