I was shopping around for alternative insulation options, and they gave me so much of their time and advice without ever pressuring me to buy from them or pay for their services. And even encouraging me to reach out to the other local suppliers. If they are willing to devote that much time to you just on a phone call with such great customer service, this is very telling of their great service overall. Very pleased!

They said that would provide me with a telephone quote but never called me back.

great customer service and support. house is much less drafty.