Our initial contact at builders wholesale was with Chris their sales representative, who came out and measured our area for installation of a Pellet Stove. Our second contact was actually the installers that came to put in our stove, which …

Had our second service call on our 20 year old pellet stove today. This is our third season with it. It was making a noise that bothers the wife. Of course wouldn't when Dan the tech was here. We found Dan to be friendly and knowledgeable. Also very honest. I would have paid to have a part replaced but he didnt really want to as it is not clear it was failing. He reassured us there was no safety issue and gave us information on how to help determine the problem. This is a business that wan

Purchased our pellet stove when we build our home and continue to love our experience with Builders Wholesale. From our first shopping experience, install, and now with yearly maintenance/cleanings with their expert service crew. It’s a truly a showcase piece in our living room and I’m proud to say we bought locally!