Beware. We originally had Monotronics (which was great). They sold out to Brinks. We had Brinks for years and never had a problem until we tried to cancel. We moved out of state and decided on a different route. I called to cancel, got an automated system, said the service would be canceled. I thought that was too easy to be true. I was correct. I noticed a charge on our credit card bill, so I called. She said she sent an email and I needed to send it back with our intent to cancel. With

I got swindled into transferring from ADT where I had had few if any problems to Brinks. In the past 7 months, I've had to replace two batteries and my front door sensor because it kept going off. When it was cold out I was getting all kinds of low battery warnings on my door sensors so have replaced those but I'm not confident that batteries are the issue but, rather, the sensors which are inside the house so should not be impacted by the cold weather outside. I'm still dealing with the front d

Absolutely a terrible company. They bought out my previous alarm company that was amazing. I've had nothing but problems with them. I've been trying to do a simple upgrade that required for over a month. Tech's couldn't get it to work so I got sent a new panel. Over two days I'm spent 5 hours on the phone to try to get the panel simply activated and I've been hung up on 3 times and place back into queue (30 minute minimum wait to speak to a live person) because that tech didn't know even th