Zero accountability. Do not trust. Incredibly frustrating experience with Boston Solar. I inherited a system they installed and have been trying to get them to fix a faulty gateway since August 2025. After months of sending videos, photos, and speaking to multiple people, I was promised a technician would come out in February. They completely stood me up. Now, they won’t even answer the phone. Given the current state of the solar industry, it wouldn't surprise me if they are going under. Save y

Bad Business... I installed a 30kw solar system in 2020, communication was good, system installed in reasonable time at the time, has worked well till now. ...Years later (problem).. I have a bad solar cell micro inverter. It was reported in Jan 2026 to Boston Solar to warranty repair the item. After getting the original Solar System money, now they ghost their customers. I have done many-many-many phone calls, emails, texts. All I hear from Boston Solar is excuses, false promises, B.S., maybe a

I had a great sales experience with Boston Solar when I purchased my system back in 2017. However; I have now been given the run around for over a year regarding the replacement of one panel that’s still under warranty. A tech was supposed to come out today to replace my panel and never arrived. No call, no show! Boston Solar is clearly only worried about their bottom line and not earning customers and positive word of mouth sales. What’s the next step? Better Business Bureau or Media.