Boer Brothers Heating & Cooling - Water Heater Service in Chapel Hill, NC
Water Heater Service
4.9
1332 Reviews
5 ★
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1 ★
Customer Reviews
Efficient, good communication, knowledgeable and very well priced! I went to another competitor and got an estimate that included a new system; my system is at its "half-life" according to the home inspection report. When questioned, the competing company started to mansplain why they did not recommend new duct work on an older system. Boer Bros did NOT do that! They did what I asked and when I had questions, answered with honesty and respect. That goes a long way in my book!
I also just passed
I've been using Boer Brothers for HVAC maintenance and installation for the last decade. They recently added plumbing to their services, so I decided when I had a dripping shower head and drain clog to give them a try. CJ and Travis came out to do the work, showing up on the earlier side of the appointment window (bonus points for that).
It turned out that the main water shutoff inside my house was no longer operable, so it turned into a more expensive repair to have that replaced, and of cours
4/26/26
We had a semi-annual service check today and we were very impressed with Technician Marcus. Marcus serviced our two HVAC units with professionalism and confidence. He went the extra mile and cleaned out leaves and a couple of mouse carcasses from the outside units. He educated us on the option with getting surge protectors for the units. We did purchase them! Marcus took the extra time needed to thoroughly give 100% that included informative and KIND conversation.
Boer Brothers has a s
Poor communication with the scheduling service with tenants of rental properties. They will only provide information and a schedule with the rental property, despite the property manager sending a written request for the tenant to schedule directly with the vendor. They did not fix my AC and its getting hot soon.
We had to have our third floor HVAC system replaced and William and Christian were wonderful! Came right on time and worked very hard and were friendly and courteous. Cleaned up everything. Such hard work also because it had to be 100° in the attic today. As always, Boer Brothers does an excellent job. Highly recommend.
Grayson was my tech and he was a young guy. However, very knowledgeable of his gift. He was on time, respectful, attentive, and communicated very well.
For a 19 year old he was highly trained and it showed.
He displayed a professional disposition and a willingness to ensure his customers would be pleased with his work.
I am still in awe at the amount of work we received during our maintenance of our two HVAC units. The technician Grayson exceeded our expectations today. Job well done.
Hayden did a great job! He was very polite and professional so I New just what was being done, and how the system looked after he finished his cleanup and checks. A great service call experience!