After looking at a Dimplex 20" Revillusion electric fireplace insert from HD, my husband found it on Blazzing Fire website for a lot less. I ordered it on a Sunday evening and received it before the end of the week on the east coast. It was very well packaged with additional bracing on the carton edges and corners. It's perfect for our small corner fireplace and was easy to set up! It has a ceramic heater that puts off just enough heat to take the chill out of our living room. We love the cozy a

I ordered a Dimplex Mapleton Water Vapor Stove from Blazzing Fire that worked perfectly except for that the remote would not connect via Bluetooth as it was supposed to. I contacted Michelle Marie at Blazzing Fire customer service who assured me that Blazzing Fire would make things right. A replacement remote was sent--which also would not connect, suggesting that the problem was with the stove. Almost unbelievably these days, Blazzing Fire arranged for a new stove to be delivered and covered

Blazzing Fire gas logs were delivered on time and perfect condition. Absolutely recommend this company.