From the beginning, this experience was frustrating, unprofessional, and uncomfortable. I specifically booked this moving company nearly three weeks in advance and repeatedly emphasized that I needed the first AM time slot due to my moving schedule. Despite that, I was informed the day before my move that another job would be taking priority over mine, leaving me with almost no opportunity to make alternate arrangements. I repeatedly requested to speak with a manager over the phone and was told

My experience with Big Man’s was not as expected from the 5 star reviews I read. Sure, they are more affordable than most companies but the attention to care was lacking. See photos below. The glass bowls and plates were dropped by the mover as he was stacking the box on the dolly. Had i known this is the quality of care i would receive, i would have sought a different company. I didn’t opt for additional valuation coverage because i expected the team to handle my items with care. I got a measly

I used Big Mans Moving and unfortunately many pieces of furniture were damaged. I specifically emailed, called and asked for insurance because I know from experience things happen, only to find out they did not add. Their excuse was my furniture was in storage. Part of my furniture was in storage and they put it in storage from my first move. I still had a home full of furniture that was damaged. I tried to make a claim and was told I had no insurance. Many excuses were made to not cover the dam