Our technician from Better Water Heaters flushed the air from our tankless water heater system to allow it to return to normal operation. Furthermore, he showed us how to do it should we need to in the future. I took detailed notes and feel very confident I can take care of this problem should it occur again. The technician was competent, polite and fun to work with.

After having two other companies provide false information and extremely high estimates for our water heater problems, I am so glad we came across Better Water Heaters. Ronaldo was prompt, an excellent communicator & seemed far more competent than the other technicians we had come by. He called to check if we were still under warranty & found we were -- this is a step no other technicians took & instead they lied & said our warranty was over. He then worked hard to get us our part quickly & fixe

Great experience from estimate to prompt installation! Thanks to Peter for the expert install and to Frans, the owner, for his prompt response to my initial call and to questions during the process.

Water heater was installed and works great.....however, they included in our invoice the cost for the permit and they still haven't submitted it. It's been over 1 month since installation. Very maddening. It's just paperwork. For a company who claims this as a specialty, the permit should have been the easiest part. ☹️

A very good experience. They came out for an estimate over the weekend, quoted a fair price, and did the work later that week. I am very happy with my new tankless water heater and the service received.

Very professional, good service, highly recommend!

I called Better Water Heaters when I discovered my gas tank water heater was leaking after 14 years of operating flawlessly. Peter was super helpful and quickly replaced it the next day. I was very happy to have a new water heater and no more leak.

Thank you for the fantastic review! We're thrilled to know you had a great experience with us. Your support means a lot, and we look forward to seeing you again soon!