They came to close the pool back in September. When we had someone else come to open the pool this past week. The pipes had cracked and they left the dirty filter in for the entire winter. The cracked pipes were due to them not winterizing the pool before winter. Called them to explain the situation and the person on the phone was extremely rude and inconsiderate. Told me he didn’t know what “winterizing a pool was.” Needed pictures for proof so I sent them and he never called me back, mind you

Purchase an above ground pool here 5 years ago went today for a top edge border replacement and the guy said didnt have replacements, he didnt know manufacturer and was not willing to look up our purchase in the system to check the model or manufacturer to get the parts somewhere else. No help at all with a cut sharp response. I didn't apreciate the attitude. The other guy Chung was great when purchased the pool years ago. This old guy was 0 helpful. No good service to all time custumers.