Better Fence Company - Frisco - Fence Repair in Frisco, TX
Fence Repair
4.8
144 Reviews
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Customer Reviews
Great job on porch and quick!
Very easy to work with and did a quality job in 1 day.
We recently had a gate installed, and it has been nothing but trouble. The gate does not close properly, which completely defeats the purpose of having it in the first place.
What’s worse is the lack of customer service. We’ve called multiple times to report the issue, and no one responds or follows up. They have neither come to repair the gate nor shown any interest in fixing their poor work.
Very disappointed with the quality and the unprofessional behavior. I would not recommend this compan
Communication was terrible. Once they have your money they start ignoring your calls and text and give you the run around. Once they finally came around to doing it they did it in such a hurry now noticeable discrepancies. Using panels that aren’t the correct stain and have a gap in between fencing where it was mounted incorrectly. They have kids doing the work not only that my yard was left a mess. Look elsewhere this company does not take pride in their work they just want your money!
Reached out for a quote via email and never heard back. Sent another email, never heard back. Called and left a voicemail and didn't hear back. Called one last time and got the receptionist who said the person who could assist was out and she would give them my message and they would get back with me. Surprise, never heard back! Ended up going with another company. This was a massive fence and sliding gate that was over $30k. All this company had to do was even bother quoting/responding and they
BFC crew showed up, executed the job at hand and left without signs of being here, very clean and professional job, Scott and his crew are masters of there craft and it showed in the work done here today. Thank you
They did everything they said they do prompt did a great job
I installed my fence with Better Fence Company 11 to 12 months ago, and the quality of their work has been excellent from the start. The fence is strong, looks great, and the craftsmanship really stands out.
Recently, the fence began to sag, which made the yard gate extremely difficult to open and close. I contacted Better Fence, and today they came back to honor their warranty. They handled the repair quickly and professionally, restoring the gate to smooth operation while keeping the fence lo