I purchased 2 new bath faucets, 2 bath spouts, 2 bath/shower trim kits, and 2 hand held shower heads. Unfortunately, I did not know that my new shower trim kits were not a direct replacement for my existing 30+ year old shower trim kits. Clayton immediately informed me of this. So we settled upon installing the 2 bath faucets and a new hose bib in the backyard. Clayton worked efficiently in my smallish bathrooms. He will return the first of next week to install the shower trim kits. I wante

Athens Clinkscale was the technician who came to my house. He was extremely thorough and professional. He made sure I understood all my options, and then told me exactly what would be done. He was very quick and it was obvious he not really knows what he’s doing, but he loves his job very much. That is refreshing. We are extremely satisfied with the results!

Athens took care of our tankless water heaters. Did a water quality test and answered all our questions. Great service.

Showed up on time. Very knowledgeable.

David Crow and his crew at Ben Franklin Plumbing are absolutely amazing to work with! Very accommodating, trustworthy, knowledgeable, honest, and fair. Highly recommend their services! Thank you for always taking great care of me!

Corey Clark did a superb installation. Very professional, communicative, attentive, and overall well done installation. January 31, 2026, had Ben Franklin out again for a different issue. The faucet in the tub would not stop running and almost overflowed. Called at 3am and was put on the schedule for 8-12. Joe arrived early and resolved the issue and was very good. He even looked over all the plumbing to make sure there were no other issues. Definitely will use them again, in fact, will be usi

Outstanding work and fair pricing. Jason was great and quik. Definitely will call again when I have a problem.

she asked for my credit card before giving me price sheet..