Gene was awesome!!! He explained everything that he was doing. He did a great job and was very tidy. Would highly recommend and trust him with any plumbing issues.

Gene is fabulous!Awesome plumber...honest and detailed. Will definitely request him again.

Pleased with the promptness and quality of service provided by Gene. I am happy to take advantage of the promotional rate for the annual tankless water heating cleaning service. The pricing was very reasonable and as a bonus the Technician Gene arrived earlier and completed the work in a professional manner. Will certainly recommend this company and Gene for Plumbing needs.

I am so lucky to have found this Benjamin Franklin office and specifically Gene. He drove up to my house within an hour of my call. I feared I had something very bad wrong, and I had braced myself for the worst. And thousands of dollars. And I never would have known the difference. He instantly diagnosed the problem which turned out to be huge to me but highly modest as it turned out. He fixed it quickly, ran tests to show me that the repair worked, and charged me a great price. The office

Professional and on point.

Gene did an outstanding job installing my RO water filter and Ben Franklin lived up to their name!

The folks at Benjamin Franklin Plumbing are top notch. I worked with Gene and he was professional and an expert at his craft. I’d recommend these guys to friends and family as well as for businesses. Great job, Gene!

Extremely disappointed in this company. I will not be using them again and will tell everyone I know to stay away. All agents are AI. No humans. That's different than when I used them two years ago - you could talk to a human then. I was given an 8-11 window. The technician arrived at 11:20, stating he had been given a 12-2 time frame. I couldn't get through to a human when I tried to find out where he was on his route. Then he tried to sell me a $50 bathroom sink stopper and didn't even look a