Our first service call with Benjamin Family Plumbing was a great experience from start to finish. They were able to respond when other plumbing companies did not answer the phone or could not schedule us anytime soon. Santiago called ahead with an arrival update, showed up on time, and was friendly, skilled, and very respectful of our home. We needed a new faucet installed, and he explained our options in simple terms and gave helpful recommendations so we could choose the right fixture for our

We chose this place because they have lots of positive reviews. Over the phone we discussed all the problems we needed to fix and the man told the total price, saying it will be no more than $120 and we agreed. Later, a plumber came and did the jobs we discussed, for no reason the price became $320. The same job we discussed over the phone. Both the plumber and the man we talked to about pricing didn’t care and just rudely demanded $320 and never answered the messages after. Don’t recommend this

Walter was here working hard all day installing a Halo water filtration system in our crawl space and a tankless water heater in our laundry room. Walter and Santiago spent the morning removing the old water heater from the crawl space and getting the new filter set in place. They worked smoothly as a plumbing team, stayed respectful of my time, home, and belongings, and clearly let me know when the water and gas needed to be turned off and back on. They also checked with me first so I could pre