He did a great job and worked very hard. He cleaned up before left. I would heartily recommend him.

I'd paid the down payment and never heard from bathfitters again until a month later when I had to take the initiative and call for an appointment. Chris, the installer, did an excellent job except the bottom level on the corner shelf is slanted downward which creates a likelihood that anything placed on it will fall off. That does need to be corrected. Nevertheless, the shower's appearance is a vast improvement.

Pretty unhappy. I have caulk on the seams. I was under the impression this was a complete unit and now I will have to worry about caulk degrading or molding/leaking. Not happy that this came in two parts. If I had known, I would have gone with a traditional tub and tile. Absolute scam and overpriced. Looks like a cheap Motel 6 shower. I now have a very expensive, high interest—cheap looking bathroom. Not happy. Will never work with Bath Fitter again.