Can’t follow directions.

If you expect to have them follow directions I would run now. They cut lawns on multiple occasions that they were never asked to. When called to get a resolution they seemed to be more concerned about my frustration then getting to the point. I had just reseeded,put down pine bark and fertilizer and that was all ruined by their actions. Still haven’t gotten a call back after offering to give them my number got told in a angry manner”we have caller id” and hung up.