AZ Appliance Service LLC - Appliance Repair Service in Prescott, AZ
Appliance Repair Service
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Customer Reviews
Do not waste your time with this company! Terrible customer service 😑, completely unprofessional, they start out OK (initial visit) then promptly do not return phone calls. The line is always busy!! They were supposed to be back Wednesday with a part for my dryer. Crickets ever since!!! …
TLDR: Louis tried and failed to fix my dishwasher twice two months apart, with a month of frustrating radio silence in between. He said he would refund the original repair fee in lieu of honoring his warranty but hasn't.
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I don't know what went sideways. My initial call was returned promptly, the appointment was scheduled quickly, and the replacement part was ordered and arrived within a week.
However, the part that was installed was faulty. I contacted Az Appliance the same day of the re
***BEWARE*** I had a terrible experience with AZ Appliances. I paid them a deposit to repair my refrigerator. They never completed the work. After months of attempts to resolve this problem with Lewis Travers, the owner, I was met with excuses, delays, and ultimately no resolution. I left Lewis weekly voice-mail messages, but he did not return my calls. I then attempted to find his place of business so I could meet with him to get back my money. When I went to the address shown on his webpage, I