Shane called on Monday about my Sunday email inquiry for service. We had a short conversation about the problem and scheduled the service call. Andrew arrived the same day. Diagnosed the problem. We agreed on a solution and pricing and the issue was repaired. Both Shane and Andrew answered all of my questions along the way. Great service and respect for the customer.

Truly 5-stars for these guys!! Drew (Andrew) and his brother are great. After having a terrible (and expensive) experience with "Mr. Rooter" on my alternative aerobic septic system (see my updated Google review on "Mr. Rooter" for details), I learned a lot about the difference between my system and a traditional septic system (FYI, I'm new to septic, first home not on city sewer). So, I searched the internet for "certified alternative septic specialists", and found these guys in Flagstaff. It's

I don't often write reviews, but Andrew and the team at AZ Alternative Septic Solutions went above and beyond and I feel compelled to share. I am helping my parents buy a damaged off-grid property right now. Andrew creatively found a way to test and repair the system without power, and did so in a very short amount of time. And, everything was explained in a clear easy to understand way. We have definitely found a septic partner we can count on with AZ Alternative Septic!