Thomas was very helpful with suggestions and helping me come up with plan, as usual.

Great communication and a great service. Top notch professionalism!

Augusta Issaquah doesn't know the schedule of the crew coming in to do the lawn service, which causes 48-72 hr delay compared to the original service date. Also Augusta doesn't feel accountable for a service delays and doesn't have a way to prioritize customers who really need service sooner in certain cases. Overall not an ideal customer experience, could be improved.