Initially after instillation I contacted the technician to let him know the system under the sink has not worked - nothing was done. I'm calling now for anyone to come and service my system and I'm unable to get a hold of anyone - I just received a call from someone at this company and the service is out of this world - their customer service is disgusting!!! If they would come and service the system and not be so hostile over the phone then I would gladly give more stars but the customer se

Steve really knows what he’s doing and he’s a great guy.

Update for issues in 2022: Company does not even deserve one star. A few days after I posted my initial review, I called to report a leak under my sink due to the RO (reversed osmosis) installation. After speaking with Steve the owner, he said he’ll send back his plumber. I waited for months but no one came. I was following up and leaving voice mail messages but no one returned my call. Then the pandemic hit. We just placed a plastic container under the sink to catch the water leaking from the