Avoid Arco for any home construction or repair. After my 2020 house fire, they took three years to complete work that still didn’t pass inspection, used the cheapest materials and labor, and caused major issues I had to fix myself. Examples: • A sheet of glass installed over a window, sealing it shut. • A circular saw cut left in pipes under my bathroom sink, causing leaks. • Unauthorized bathroom demolition and haphazard repairs, including chipped tile. • Electrical issues that continue to thi

Not happy with them and I've decided not to use them after they made mistakes with the estimate for repairs needed for my home. Their customer service is non-existent, which is a shame because their technical expertise is good. Since there are many vendors in this space, avoid ARCO. I should have checked the reviews before engaging them as I see I'm not the only one recently who is unimpressed.

Sadly, I'm updating my review of ARCO. They did good work a few years ago, but have forgotten customer service in the intervening years. Their contract language is ridiculous, and that coupled with mistakes in their contract means that "business must be good", because if that's their level of professionalism, I don't see how they would have repeat customers. They get a 1-star this time, but I'll average them with the 5 they got last with a 3.