Update on 2026/04/23: Called Aqua System office directly, asked for and scheduled the wifi board install. Install was on 3/27. Today is 4/23. WiFi features working well so far. Overall the softener working well. Changed rating back up to 5. —— (2026) What started as a 5-star rating, is now very quickly heading towards 1-star territory. It seems to me, internal within Aqua Sys, the way they hand-off a client-ticket between sales, to install, to "this install needs a followup", has some major iss

As a homeowner for 32+ years I know the importance of having a quality technician to deliver excellent service. Joey has worked on our water system for years. He is always on time, personable, professional and knowledgeable. He explains his work and checks the system completely. Today he let me know that I needed to treat the sanitary tub which was draining slowly (totally unaware). When finished, Joey explained the charge again, processed my payment and forwarded my receipted invoice to my emai

Great product for the cleanest water in your house. Also Service has been good.