Had a water quality / softening issue that stumped all our local guys and the water softener distributor. Then I met Scott Key from Aqua Pure online. Scott went way, way beyond the call of duty to look at my water reports and teach me what was going on via email and phone. He wanted me to understand. He didn't pressure me in any way and offered me sensible solutions and options. Who does this any more? It's so rare to meet anyone like this in business. I would not hesitate to recommend Aqua Pure