So here’s why I gave 2 stars.. Customer service and communication are crappy. The window product and the installation crews get 5 stars. I was given a realistic expectation of how long it would take to get a call to let me know when my windows would be delivered to the local warehouse. When that time came and went I reached out asking for an update. It took multiple calls and emails to get a response. Once the install date was set, everything went according to schedule. During my install a bo

Apex Windows did a solid job overall, and I’m happy with the final result. The installation quality is excellent, and the team members who came out were professional and courteous. That said, the project took months longer than expected and required multiple follow‑ups due to an initial cracked window during transit and subsequent incorrect re-measuring. To their credit, Apex always responded and ultimately made sure everything was completed correctly. Now that the work is done, I’m pleased wit

Enjoyed working with Apex. Sales experience was great and product installation was timely and seamless.