I've been through three other irrigation companies since 2018 and these are the only folks I can figure out how to deal with. While not perfect, they're as close as you're going to get in this area to providing customer service. Don't be disrespectful and you won't be disrespected. If you have a concern simply call the office and speak with the lady and she will get back with you. You shouldn't try to address financial matters or repairs with any contractors regular workers. They have supervisor

The owner came out and explained to me all the different options I had. Very clear on what costs of different things would be. His employees that did the install worked the whole time very minimal breaks. The tech assigned was very clear on how to work all the different features. They came referred by multiple close friends who have only said good things about his work. Would recommend him to anyone

We inherited all state when we bought house. There irrigation personnel broke our valve and asked $75+ to repair it. And then again broke it after few months. When we complained, there was no response. They did not take responsibility, nor did they repair.