Had them install a new garage door at my shop 7 Months ago and the door is is raising lop sided been calling them for 2 months now for service and no call back now I have a mouse problem because of the gap on the right side off the door to the floor I guess the owner does not care the nice lady on the phone keeps telling me she is giving him the messages!

Poor customer service. I had my garage doors installed by Star and they told me I have full 1 year warranty. Before 1 year, my door broke again and they refused to come and fix it under warranty. It's not even a difficult job because the door needs minor work.