We needed system upgrade. Alert 360 scheduled for a technician to come to our house. The people who interface with the customer are the most important representatives of a company. Your representative Lou was professional, personable, knowledgeable,and thorough. He took the time to explain the system and answered any questions I had.. I appreciate great customer service!

Great experience with Alert 360 Home Security. The technician diagnosed problem quickly and installed new doorbell camera without delay. Very professional and courteous. Thankful that my system is working well again.

I will preface this by saying that I do not own a business but was a customer at a business who utilizes this company's 24/7 monitoring system in the parking lot. I was at a Wawa on Columbus Ave and there was a homeless man sitting on the sidewalk. The monitoring system was telling him to move and it sounded like an automated voice. However I realized this must be a real person speaking through the system when I heard a voice say "get your ass of the sidewalk." While I understand that this comp