My laser system started having problems. I called customer service and they rebooted the system. That worked for a while. When I started having additional issues, they sent over a representative to inspect the system. It turned out that the issues were caused by overgrown plants. The representative was very helpful. He took me around my property and helped me identify and correct the issues that I had. I found that the people that I dealt with in this company are very professional and they care

Scott was very professional and polite. Have been a 360 customer for 13 years and am very pleased with their customer service and quality of their products and sevice

Many companies are beginning to use AI. We think in your case you should find a way to Clone employees like Phillipe. He is very personable, knowledgeable, and easy to talk to. He got to our issue with the key pad quickly and took time to educate us on how to understand the messages in the system. Excellent employee.