They promise a discount if you submit a five star review! I’ve used them for many years and recently tried to get a refund when I re-subscribed too soon. They immediately charged my credit card, even though my account was good for five more months.That was a month ago. Still waiting to hear from them after submitting a dispute through PayPal. Terrible customer service, in my opinion. I bought several cameras and sensors from Wyze instead of using their e-monitoring services.

RUN AWAY, UNTRUSTWORTHY. Unless you like being overcharged, and charged long after you cancel don't trust these people. This company will take advantage of you. They will charge you more than their advertised price. They will also continue to charge you long after you have canceled service. They make you go to a website to cancel your service and then they deny your request because they purposely give you the wrong account number. But they won't tell you whether or not it is canceled, they will

Do not use this company. They will bring you in at a cheap price and make you pay for a cheap device for $20.00 and then after a year they will jack the price up to $20.00 a month. I cancelled then they wanted to charge me $20.00 for not cancelling in 30 days and then charge me $35.00 for what they call a refurbishing fee for the cheap device. If you don't pay then they will try to bill you for $500.00. DO NOT USE THIS COMPANY!!!!!!!!